DigiMarker Support

After-Sales Support Ticket

Please submit this form if you need help with a DigiMarker golf cart battery, charger, monitor, APP, wiring, or installation issue. Our support team will review your information and follow up with you.

Safety Notice: If you notice smoke, burning smell, swelling, melted cables, abnormal heat, or sparks, stop using the battery/charger immediately and contact DigiMarker Support.

1. Contact Information

Please tell us who to contact and how we should reach you.

Please enter the contact information for your selected method.
Please enter at least one reference number, such as your order number, invoice number, or battery serial number.

2. Product Information

Only the key product details are required. Extra vehicle details can be provided later if needed.

Please select the date based on U.S. Central Time (CT).

3. Issue Category

Select the main issue area. Only related follow-up questions will appear.

What are you having an issue with?

Battery Symptoms

Charger Symptoms

LCD Monitor / SOC Meter Symptoms

Bluetooth APP Symptoms

Wiring / Installation Symptoms

Cart Performance / Driving Symptoms

Built-in 12V Output / Accessories Symptoms

Shipping Damage / Missing Parts

Other Issue

4. Issue Description

A clear description is more useful than many technical fields.

5. Upload Photos / Video Link

Photos and videos help us identify the problem faster.

📷
Click to select photos or drag & drop
JPG, JPEG, PNG, or WEBP — Max 5 images, 5MB each
0 of 5 images selected
Optional. Recommended: battery label, charger light, APP screenshot, LCD screen, wiring photos.
Optional. Share a short video showing the issue. Do not upload video files directly.

6. Preferred Support Appointment

Optional, but helpful if you would like us to contact you during a preferred time window.

Please select the date based on U.S. Central Time (CT).

7. Confirmation

Please confirm

By submitting this form, you agree that DigiMarker Support may use the provided information and uploaded materials to diagnose and resolve your issue.